Contact & Ordering

 

Contact Information
   
Mailing Address: P.O. Box 16240 Pittsburgh, PA  15242-0240
Office Phone: 412-276-6333
Fax: 412-276-7124
E-mail: info@standardceramic.com
Orders: orders@standardceramic.com
Shipping Information: shipping@standardceramic.com
Technical Help: technical@standardceramic.com
Office Hours: 8:30 a.m. to 4:30 p.m., Mon. thru Fri.
Office Address: 24 Chestnut St., Carnegie, PA  15106-2028
Plant: 24 Chestnut St., Carnegie, PA  15106-2028

 

Ordering Information

Orders may be phoned, faxed or mailed to our office.  They may also be sent via e-mail.  All orders are F.O.B. Carnegie, PA.

Remittance must accompany order unless credit arrangements have been made.   We accept VISA, MASTERCARD and AMERICAN EXPRESS.

If you plan to pick-up at our Carnegie warehouse, please place your order two days in advance.  Warehouse hours are 8:30 a.m. to 4:00 p.m., Monday through Friday.

UPS ORDERS:  Please provide a street address.  UPS does not deliver to post office boxes.  On C.O.D. orders, UPS imposes a per carton service charge.  Please contact us for shipping charges.

DELIVERY BY COMMON CARRIER:  Tailgate delivery only.  Please insure that there are adequate unloading facilities.  Inspect shipment for shortages and damages before signing the delivery receipt.  Note any loss or damage on the receipt, have it signed by the driver and contact us immediately.

SALES TAX:  Orders picked up at our warehouse or shipped to Pennsylvania addresses are charged 7% sales tax unless your order is accompanied by a Tax Exemption Certificate. 

RETURNS:  All returns are subject to a 10% restocking fee.  No cash refunds.

PRICES:  Subject to change without notice.

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